Privacy Policy

Effective Date: October 1, 2025

The Patio Standard (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard the information you provide when interacting with us, including when you visit our website at https://thepatiostandard.com (“Website”).

1. Information We Collect

We collect information in the following ways:

a. Information You Provide Directly

When you interact with us, you may provide personal details such as:

• • Name
    

  • Email address
    

  • Phone number
    

  • Company information
    

  • Messages submitted through forms (e.g., Request for Quote, Contact Form, Troubleshooting Form, Support Form, Newsletter, Product Registration, Custom Orders, or Training with TOP).
    

b. Information Collected Automatically

When you browse our Website, we may automatically collect:

• • Browser type, IP address, and device details
    

  • Time zone and language settings
    

  • Browsing behavior, pages viewed, and referral sources
    

  • Cookies, log files, pixels, and tags for analytics and functionality
    

  • Insights from third-party analytics providers (e.g., Google Analytics).
    

2. How We Use Your Information

We use the information we collect to:

• Provide customer support and respond to inquiries
  

• Process product registrations, warranty claims, and custom orders
  

• Send marketing communications (only if you have opted in via our Brevo marketing form)
  

• Improve Website performance, user experience, and functionality
  

• Comply with legal obligations.
  

We do not sell or rent your personal information to third parties.

3. SMS Communications

If you opt in to SMS messaging, you may receive texts about:

• Warranty claims
  

• Product or service updates
  

• Promotions (if opted in)
  

• General support
  

Important:

• Message frequency may vary.
  

• You may opt out at any time by texting “STOP.”
  

• Standard message/data rates may apply.
  

• Carriers are not responsible for delayed or undelivered messages.
  

For more details, please see our Terms & Conditions.

4. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your information against unauthorized access, use, or disclosure. This includes secure servers, firewalls, and encrypted communications where appropriate.

5. Sharing of Information

We value your trust. Your information will not be shared with third parties for marketing purposes. We may share data only if required by law or to comply with legal processes.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.

7. Your Privacy Rights

You have the right to:

• Access the personal data we hold about you
  

• Request corrections or updates
  

• Request deletion of your personal data (subject to legal requirements)
  

• Opt out of marketing emails by clicking “Unsubscribe” in any email
  

• Opt out of SMS by replying “STOP”
  

To exercise these rights, contact us at: cheers@thepatiostandard.com

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. We encourage you to review it periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: cheers@thepatiostandard.com
Address: 675 Calle Miramar, Redondo Beach, CA 90277
Phone: +1 559-655-9568